More efficient business with callConverge
The unique patent pending software mobiConverge combines call and caller information real time on the most important applications and software of your company to improve important business processess.
mobiConverge will provide the important information on the PC or smart phone interface e.g. from CRM system real time when customer calls to customer care representative.
Customer care representative can update the information immediately into CRM during the call or right away after the call ends because the CRM application interface is open and active all the time.
mobiConverge increases the most important IT-services and application service level to support the important business processeses real time
- Customer Care
- Channel Sales
- Call Mediation